Order Minimums
Orders on-line via Website have NO minimum; however you must order in full case lots.
Prices
Prices are F.O.B. Eagan, MN as listed in our on-line catalog and are subjected to change without notice due to fluctuations in the price of key ingredients, such as salmon.
We will do our best to advise you of any changes.
Shipping and Handling Charge
All shipments are made F.O.B. our warehouse. We ship packages via either local courier (for the Minneapolis/St. Paul metro area), UPS or common carrier. Small orders are shipped via UPS. Large orders (over $1,000) will generally be shipped via common carrier – which is less expensive – unless you request UPS.
Shipping and Handling Charges are added to your order. Shipping charges increment as the weight of your order increases, and as the distance between our warehouse location and the destination address increases. We have set the rates on our website to approximate the rates charged to us by our delivery service providers. Actual shipping charges billed on your invoice may vary slightly from the rates on the website, as they will be based on the actual charges incurred. To request a freight quote before placing an order, you may call 1-877-773-2374 or send an email to
.
Once your order is shipped you may track it with the UPS tracking number provided in your shipping confirmation email, For common carrier shipments, you may receive information on the status of your shipment by calling 1-877-773-2374 or sending an email to
.
Delivery of Your Order
Orders placed on our site by 6 p.m. central time will ship the following business day, regardless of the shipment method chosen.
Cancellations/Returns
We guarantee that any product you receive from us will be of high quality and in top physical condition. Any items that do not arrive in satisfactory condition will be replaced or refunded upon your request, as long as you alert us to the details of the problem within 5 business days of having received your order.
Customer Service
If you require delivery information or an order adjustment call 1 877-773-2374, 8 am - 5 pm CST, or email
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